SUPPORT

Frequently Asked Questions

Find quick answers to our most common questions about orders, shipping, returns, payments, product care, accounts and gift cards.

Orders & Shipping

How can I track my order?

Once your order has shipped, you'll receive a shipping confirmation email containing your tracking information. Use the tracking link in the email to follow your order's progress.

Can I change or cancel my order?

Please contact us as soon as possible. We'll do our best to accommodate your request, but changes may no longer be possible once an order has entered processing or has shipped.

Returns & Exchanges

Can I return an item?

Eligible items may be returned in accordance with our Returns Policy. Items must meet the return conditions stated in the policy.

What if I receive the wrong or damaged item?

Please contact us as soon as possible with your order number and clear photos of the item you received. Our team will review the issue and assist you.

Payments

What payment methods do you accept?

All payment methods currently available to your location will be displayed securely during checkout.

Product Care

How should I care for my swimwear?

Always follow the care instructions provided with your garment. Gentle washing and proper care will help preserve its fabric, shape and color.

Sizing & Fit

How do I choose the right size?

Refer to our Size Guide before ordering and compare the measurements provided with your own measurements.

My Account

How do I access my account?

Select the Account option on our website and follow the instructions to sign in or access your customer account.

Gift Cards

How do I redeem a gift card?

Enter your gift card code in the appropriate gift card or discount-code field during checkout. The available balance will be applied toward your order.

STILL NEED HELP?

We're here to help

Can't find the answer you're looking for? Contact our support team and we'll be happy to assist you.

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