Returns

We want you to love your Anomaly purchase. If for any reason you're not completely satisfied, we're here to help. For online purchases, you have 14 days from the date your order is delivered to request a return for a refund to your original payment method.

To be eligible for a return, your item must be in the same condition that you received it: unworn, unused, with all original tags attached, and in its original packaging.

Returns requested after 14 days may still be accepted for store credit only, at Anomaly's discretion, provided the item meets all return eligibility requirements.

To start a return, please click here. Returns must be approved before being sent. Approved returns will receive instructions on how and where to ship the item. Returns sent without prior authorization will not be accepted.

Return shipping costs are the responsibility of the customer unless the item arrived damaged, defective, or incorrect.

Damages & Issues

Please inspect your order upon arrival. If your item is defective, damaged during transit, or you received the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exchanges

The quickest way to receive a different size or color is to return your eligible item and place a new order once your return has been approved.

Refunds

Once your return has been received and inspected, you will be notified regarding the status of your refund. If approved, the refund will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to post the refund.

NEED HELP?

Questions about your return?

Contact our customer support team and we'll be happy to assist you.